Gov. Mike DeWine has issued a “stay at home” order for all of Ohio to go into effect 11:59 pm on Monday, March 23 and through April 6 (On April 2, the Governor extended to order to May 1). Ohioans are instructed to leave their homes only for essential activities, which include health and safety, necessary supplies and services, outdoor activity (no playgrounds), and certain essential work.
View the Order
View the FAQs
Contacting the City of Sandusky
- Main City of Sandusky number – 419.627.5844
- Customer Accounting/Water & Sewer Billing – 419.627.5893
- Water Issues – 419.627.5893 (Mon. - Fri. 7:00 am – 5:00 pm)
For emergencies after hours, call 419.627.5900
- Sewer Issues - 419.627.5829 (Mon. - Fri. 7:00 am – 5:00 pm)
For emergencies after hours, call 419.627.5900
- Public Works/Engineering – 419.627.5829
sewer, water, streets, forestry, greenhouse, properties and facilities
- Building Department – 419.627.5940
Permit applications, building inspections, registration, licensing info
- City Income Tax - 1.800.860.7482 or visit www.ritaohio.com.
- Code Compliance – 419.627.5913
Enforcement of zoning, housing and nuisance codes, rental
registration, transient rental
- Community Development - 419.627.5891
Housing Development and Beautification, business assistance/grants, land bank, residential tax abatement
- Recreation Department – 419.627.5886
- Oakland Cemetery – 419.627.5842
- Planning & Zoning – 419.627.5891
Planning, zoning, neighborhood initiative, historic preservation,
public arts and culture
- Sandusky Transit System Operations – 419.627.0740
- Sandusky Police Department (non-emergency) – 419.627.5863
- Sandusky Fire Department (non-emergency) – 419.627.5837
Public Health Resources
This is an evolving situation. Our number one priority is to protect the health and safety of our employees and community. Here is a list of trustworthy sources for information related to COVID-19:
- Erie County Health Department COVID-19 Information Center: 567.867.3243
- Ohio Department of Health
- Centers for Disease Control and Prevention
Numerous partners are offering essential items to those in need. Please see the agencies below and the services offered. Please call each agency for the most up-to-date information.
- Center for Cultural Awareness 419.621.1117
- Food Pantry
- Community Action Commission of Erie, Huron & Richland Counties - 419.626.4320
- Food Pantry
- Home Repair
- Emergency Assistance
- Faith Collaborative of Erie County - 419.515.8822
- Utility Assistance
- Resource Directory
- Client Advocacy
- New Day Resource Center - 419.626.8730
- Food Pantry
- Personal Care Items
- OHgo - 419.602.0856
- Mobile Food Pantry
- Salvation Army - 419.626.3862
- Food Pantry
- Utility Assistance
- Victory Kitchen - 419.627.8732
- Food Pick-up
Grocery Shopping for Seniors
The following grocery stores are offering special shopping hours for senior citizens:
Tuesday & Thursday - 7:00 am - 8:00 am
(seniors and those with chronic medical conditions)
Mondays & Wednesdays - 7:00 am - 8:00 am
(essential service workers)
Tuesdays - 6:00 am - 7:00 am
Daily - 7:00 am - 8:00 am
- Dollar General
Daily - 8:00 am - 9:00 am
Monday - Thursday - 7:00 am - 8:00 am
Food Delivery & Take Out
There are many local businesses and locally owned franchises that are open and available for takeout or delivery.
Lake Erie Shores & Islands has a regularly updated list with all restaurants in the region: https://www.shoresandislands.com/blog/2020/03/18/help-support-your-favorite-restaurant
Please call ahead to place your order and to check operating hours.
Unemployment & Benefits
If you are unemployed, apply for benefits the following ways:
To apply for healthcare, childcare, food and cash benfits:
If you are a bartender or work in the beverage industry, check out this specific grant program:
Small Business Assistance
The City of Sandusky has created a new Local Business Relief Grant program designed to assist local businesses during the mandatory non-essential business shutdown as set forth by Governor DeWine. The grant serves as another layer to the state and federal programs being established to aid small businesses. The City wants its businesses to know their local government and community support them during these especially trying times.
Applications will be available on Monday, April 6, 2020. Applications can be submitted electronically to email@example.com at the start of business on Wednesday, April 8, 2020.
The Federal Coronavirus Aid, Relief, and Economic Security Act (the CARES Act)
- The CARES Act was signed into law on March 27, 2020 and it provides additional opportunities for relief for small businesses during the COVID-19 emergency. Click here for a business owner's guide to the CARES Act from the U.S. Senate Committee on Small Business and Entrepreneurship.
One time liquor buyback
- The Ohio Department of Commerce will immediately begin offering a one-time liquor buyback option to support bars and restaurants. This will especially aid those establishments that have stocked up on high-proof liquor ahead of the St. Patrick's Day holiday for which they now have no use, due to their closure to in-house patrons. Bars and restaurants wishing to take advantage of this opportunity should return their unopened, high-proof liquor products (obtained within the past 30 days) to the agency where they purchased the product. This opportunity is also extended to those with temporary (F2) permits for events scheduled between March 12 and April 6, 2020. Call: 877.812.0013
- Ohio has been qualified for the Economic Injury Disaster Loan program. Applications will open soon, and small business owners, small agricultural coops, and private nonprofits can begin filling out and collecting the information paperwork that will be needed. These loans are only intended as working capital loans utilized to assist with impact caused by the coronavirus emergency efforts. The EIDL’s are not for other purposes such as expansion, new equipment, property purchases, etc. that do not have anything to do with the national emergency we are facing. These loans may be used to pay fixed debts, payroll, accounts payable and other bills that can’t be paid because of the disaster’s impact. Loan rates are expected to be 3.75% for businesses and 2.75% for non-profits with long-term repayments in order to keep payments affordable. Terms will be determined on a case by case basis. (Last Updated 3.19.20):
The Ohio Development Services Agency (DSA) asks all Ohio businesses to complete this Economic Damage Assessment Survey, designed to help determine economic impacts caused by the coronavirus outbreak. Your responses will help Ohio’s state government leaders as they develop response plans.
For updated information from the Sandusky City Schools, visit their Coronavirus Hub page.
Scholastic has day-to-day educational projects.
PBS posted a guide on "How to Talk to Your Kids About Coronavirus"
Internet & Utilities
As of March 18, 2020, Buckeye Broadband is suspending the disconnection of high-speed internet service for customers who are unable to pay their bills due to an economic hardship related to COVID-19. They are also working to provide internet service to students in need of internet for online learning. For more information, call Erie County Buckeye Broadband at 419.627.0800.
With City Hall closed to the public, you can pay your water bill online at cityofsandusky.com/billpay or by putting your payment in the drop box on Washington Row next to City Hall. We will be suspending water shut offs through April 15, 2020 for those who have been affected by the coronavirus shut downs and are having difficulty paying on time.
To talk with a customer accounting representative, call 419.627.5893 between the hours of 7:00 am and 5:00 pm, Monday through Friday.
Ohio Edison has said they will discontinue power shutoffs for customers who are past due on their electric bills. If you have difficulty paying your bill due to lack of income, please call 1-800-633-4766 for more information.
Columbia Gas has said they will discontinue gas shutoffs for customers who are past due on their gas bills. If you have difficulty paying your bill due to lack of income, please call 1-800-344-4077 for more information.
We recommend staying home and not traveling, but for those that absolutely need to travel, Sandusky Transit System is still operational. Fare collection has been suspended until further notice, meaning all rides are free. Please check STS's COVID-19 page for the most updated information, as well as downloading the Transit app to see route information and service alerts. Call STS Dispatch at 419-621-8462 with any questions.
The IRS has delayed the tax filing and payment deadline to July 15, 2020. Click here to learn more.
City Income Tax questions can be answered by calling Regional Income Tax Agency (RITA) at 1.800.860.7482 or by visiting www.ritaohio.com.
Parks & Playgrounds
Effective immediately, all City of Sandusky playgrounds are closed as ordered by the Ohio Department of Health.
The playgrounds will remain closed until April 6 or longer if deemed necessary by the state. All city parks, however, will remain open and residents are still permitted to go outside during the stay-at-home order.
“We encourage people to spend time outside utilizing safe, social distance practices and encourage them to be sure to wash their hands before and after utilizing parks,” said City Manager Eric Wobser.
Per Dr. Amy Acton, Director of the Ohio Department of Health, and her stay-at-home order:
Director’s Stay at Home Order
5c- For outdoor activity: To engage in outdoor activity, provided the individuals comply with Social Distancing Requirements, such as, by the way of example and without limitation, walking, hiking, running, or biking. Individuals may go to public parks and open outdoor recreation areas. However, public access playgrounds may increase spread of COVID-19, and therefore shall be closed.
A list of the city’s parks can be found here: http://www.ci.sandusky.oh.us/residents/recreation/parks.php
A list of Erie MetroParks’ outdoor areas can be found here: https://eriemetroparks.org/parks/
For more information or questions regarding the city’s parks and playgrounds, please call the Sandusky Recreation Department at 419.627.5886 or 419.627.5833. Or contact Jason Werling at firstname.lastname@example.org
Yard Waste Program Suspended
The City of Sandusky was notified on March 27, 2020, that Republic Services must suspend their yard waste service until further notice due to the recent COVID-19 pandemic which has pushed all essential staff to focus on trash collection at this time. Republic Services will notify the City two weeks prior to when the service will start-up. In the meantime, anyone signed up for the yard waste service will not be billed until the service begins. For questions about billing or to make changes to your service, please contact the Customer Accounting Office at 419.627.5893.